Roadmap for TicketPro

Below you will find a roadmap for Jans Joomla next joomla component - TicketPro. The roadmap will not specify dates and completion date.  Initial thoughts of release date is at this moment late september 2010.

Backend administration:

• Control Panel (90% completed)
• Ticket handling (20% completed) -> This will be delayed for a later patch.
• Departments - categories (100% completed)
• Groups (100% completed)
• Custom fields (100% completed)
• Moderators (100% completed)
• Emails (75% completed)
• CSS (100% completed)
• Help (100% completed)
• Configuration (100% completed)
• About (30% completed)

Frontend:

• General layout (100% completed)
• Ticket list (100% completed)
• Search and sort list (100% completed)
• Paging (100% completed)
• Help system (100% completed)
• Validation form fields (100% completed)
• Submit ticket (95% completed)
• Submit reply (95% completed)
• The ticket itself (100% completed)
• Custom fields implemented (100% completed)

Others:

• Add ticket by email (95% completed)
• Attachments (100% completed)
• User and moderator administration (100% completed)
• Simple text editor implemented (100% completed)
• Breadcrumb (100% completed)
• SEF URLS (100% completed)

If for some reason you feel that something is missing, and that you really think a new feature could be usefull, then please contact me via the forum or the contact form.